Knowledgebase · WebChat & Recovery Access

How to use AustNet WebChat

Updated 8 Sep 2026 Support Operations

Getting started with AustNet's browser-based IRC client at webchat.austnet.org - no download required, works on any modern browser.

Connecting to a specific channel via WebChat

How to pre-fill the channel name in the WebChat URL so you land directly in the right channel without typing /join.

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Logging into WebChat with a registered nickname

Entering your registered nickname in WebChat and identifying to NickOP after connecting to protect your account.

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Reaching staff when you cannot connect to IRC

If you cannot connect to AustNet at all, how to contact network staff via the support portal or email at [email protected].

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Submitting a support ticket when you cannot access IRC

How to use the support portal to open a ticket for access issues, what details to include, and what happens next.

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