Knowledgebase

Guides, policies, and troubleshooting help

Browse articles covering connection issues, IRC client setup, network rules, and account management - or search for exactly what you need.

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Connection & Client Support 6 articles Nickname & Account Help 13 articles Network Access Review 10 articles WebChat & Recovery Access 10 articles Policies & Getting Started 8 articles Channel Management 15 articles IRC Commands & Modes 12 articles Bots & Scripts 8 articles About IRC & AustNet 8 articles
Using the Knowledgebase

Good first checks

  • Search by the exact error text if your client shows one.
  • Open a category first if you are not sure what terms to search for.
  • Read the relevant guide before opening a ticket whenever possible.
  • Include the guide steps you already tried when you do need support.
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Connection & Client Support

Set up SASL on popular IRC clients

Connection & Client Support

Example settings for HexChat, mIRC, irssi, The Lounge, and ZNC to enable encrypted connections to AustNet.

Connection drops and ping timeouts: causes and fixes

Connection & Client Support

Why IRC connections time out, how to adjust ping interval settings in your client, and network-side causes of frequent disconnects.

Connecting to AustNet with Textual

Connection & Client Support

Setting up AustNet in Textual on macOS, enabling SSL, and configuring auto-identification with your NickOP account.

Configuring mIRC for AustNet

Connection & Client Support

Adding AustNet to the mIRC server list, enabling SSL, and setting up auto-login with your NickOP password.

Configuring irssi for AustNet

Connection & Client Support

Adding AustNet as a network in irssi, connecting over SSL, and automating NickOP identification from the command line.

Configuring HexChat for AustNet

Connection & Client Support

Adding AustNet to HexChat, setting your nickname, enabling SSL on port 6697, and auto-identifying with NickOP on connect.