Knowledgebase · Network Access Review

Understanding K-lines and network bans

Updated 8 Sep 2026 Support Operations

What a K-line is, why they are issued, how to find out if you are K-lined, and the difference between temporary and permanent bans.

Circumventing bans with VPNs or proxies

Using a VPN, proxy, or alternate IP to bypass a network ban is a breach of the AUP and will result in extended or permanent removal.

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Cloning policy: connecting multiple clients from one IP

AustNet allows a maximum of two simultaneous connections from the same host or IP. Exceptions for LAN parties and approved bots.

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Connection refused from home broadband: what to check

If only your home connection is refused while other networks work fine, your IP range may be blocked. Steps to diagnose and report the issue.

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How to appeal a ban or K-line

Steps to appeal a network ban: what information to include, how to contact staff off-network, and what to expect from the review.

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