Guides, policies, and troubleshooting help

Browse articles covering connection issues, IRC client setup, network rules, and account management - or search for exactly what you need.

Good first checks

  • Search by the exact error text if your client shows one.
  • Open a category first if you are not sure what terms to search for.
  • Read the relevant guide before opening a ticket whenever possible.
  • Include the guide steps you already tried when you do need support.

Matching articles

About IRC & AustNet

About AustNet

About IRC & AustNet

AustNet is an Australian IRC network. A brief history, what makes it different, and who runs it.

AustNet services: NickOP, ChanOP, and HelpOP explained

About IRC & AustNet

NickOP manages nickname registrations, ChanOP manages channel registrations, and HelpOP provides in-network help. How each one works.

Finding channels to join on AustNet

About IRC & AustNet

Browse the public channel list at austnet.org/channels, use /list in your client, or join #help to ask for recommendations.

How AustNet is structured: servers and routing

About IRC & AustNet

AustNet runs InspIRCd. How IRC servers link together, what irc.austnet.org resolves to, and what to do if one server is unreachable.

IRC security: protecting your account and privacy

About IRC & AustNet

Best practices: use SSL, register your nick, enable +x cloak, keep your password private, and never share credentials over IRC.

IRC terminology: a glossary for new users

About IRC & AustNet

Key IRC terms explained: nick, channel, op, voice, kick, ban, K-line, ident, hostmask, cloak, bouncer, and more.

The difference between IRC operators and channel operators

About IRC & AustNet

Network operators (IRC ops) manage the network infrastructure. Channel operators manage individual channels. What each can and cannot do.

What is IRC?

About IRC & AustNet

Internet Relay Chat is a real-time text protocol dating from 1988. How it works, what makes it different from Discord and Slack, and why people still use it.