Knowledgebase

Guides, policies, and troubleshooting help

Browse articles covering connection issues, IRC client setup, network rules, and account management - or search for exactly what you need.

Categories

Browse help topics

Connection & Client Support 14 articles Nickname & Account Help 15 articles Network Access Review 10 articles WebChat & Recovery Access 10 articles Policies & Getting Started 8 articles Channel Management 15 articles IRC Commands & Modes 12 articles Bots & Scripts 8 articles About IRC & AustNet 8 articles
Using the Knowledgebase

Good first checks

  • Search by the exact error text if your client shows one.
  • Open a category first if you are not sure what terms to search for.
  • Read the relevant guide before opening a ticket whenever possible.
  • Include the guide steps you already tried when you do need support.
Search Results

Matching articles

Channel Management

Dropping a channel registration

Channel Management

Releasing a channel you no longer want to own with /ChanOP DROP. The channel will continue to exist but lose its registered protections.

Keeping your channel registration active

Channel Management

Channel registrations expire if no ChanOP command is used within 60 days. How to keep your channel active and what happens when it expires.

Locking your channel topic

Channel Management

Enabling +t mode and using /ChanOP SET #channel TOPICLOCK so only ops can change the topic, and setting a permanent topic via ChanOP.

Managing channel bans and exceptions

Channel Management

Setting bans with +b, removing them with -b, and using +e exception masks to allow specific users through an existing ban.

Managing your channel access list

Channel Management

Using /ChanOP ACLSET to give trusted users automatic op or voice on join, and how to remove or adjust access levels.

Password-protecting your channel

Channel Management

Setting a channel key with +k so only users with the correct password can join, and how to share the key safely with members.

Protecting your channel from join floods

Channel Management

Using the +j mode to limit how many users can join per second, reducing the impact of bot attacks and mass-join floods.

Registering a channel with ChanOP

Channel Management

Use /ChanOP REGISTER #channel to claim ownership of a channel you created. What you need to have done first and what registration provides.

Running a moderated channel

Channel Management

In a +m channel only voiced and opped users can speak. How to use this for presentations, events, or managing disruptive members.

Setting a channel URL and description in ChanOP

Channel Management

Adding a website URL and channel description via ChanOP so they appear on the public channel list at austnet.org/channels.

Setting and managing channel modes

Channel Management

An overview of the most useful channel modes on AustNet: invite-only (+i), moderated (+m), registered-only (+R), and topic lock (+t).

Setting up auto-op for trusted users

Channel Management

How to use the ChanOP access list to automatically grant operator status to specific registered nicknames when they join.

Setting up invite-only mode

Channel Management

Using +i to require an invitation before users can join, how to /invite someone, and combining +i with the ChanOP access list.

Transferring channel ownership

Channel Management

How to hand over ownership of a registered channel to another user via ChanOP, and what happens to the existing access list.

What to do if your channel has been taken over

Channel Management

AustNet does not support forced takeovers. If you believe your channel was taken inappropriately, contact staff with evidence of original ownership.